Delivery & Areas

We deliver across Qatar, every day of the week.

Same-day delivery

Order before 6:00 pm and we will deliver the same day anywhere in Doha. After that, the next available slot is the following day — the arrangement is made fresh that morning rather than held overnight.

Choosing a time

At checkout you pick the delivery date and a time window. Windows are two to three hours wide. A window closes for the day once it has started, so if you are ordering late, choose a later slot.

Areas and charges

• Doha and surrounding areas — standard delivery charge, shown at checkout.
• Outside Doha (Al Khor, Al Wakrah, Dukhan, Mesaieed and beyond) — available daily, charged by distance and shown before you pay.
• Free delivery on orders over QAR 500.
• Studio collection — free, with a pick-up time chosen at checkout.

If nobody answers

Our driver calls the recipient first. If there is no answer we will call you. Where it is safe and you have told us it is fine, we leave the arrangement with building reception, security or a neighbour and send you a photograph.

If we cannot deliver and cannot reach anybody, the arrangement returns to the studio and we will arrange a second attempt. A second delivery to the same address is charged at the standard rate.

Gift deliveries

The person paying and the person receiving are kept separate throughout. We never show the price to the recipient, we write your card by hand, and we can send anonymously if you ask. Recipients can optionally be told a delivery is coming, without being told what it is.

Questions about an order on its way

Message +974 5126 4477 with your order number and we will tell you exactly where it is.