Frequently Asked Questions

Ordering

How late can I order for today?
Before 6:00 pm for same-day delivery in Doha. After that the next available slot is tomorrow.

Can I order for a specific date in the future?
Yes. You can book any date in the next two months at checkout. We make the arrangement on the morning of delivery, not in advance.

Will it look exactly like the photograph?
Very close, but not identical. We buy what is best each week, so a stem may be substituted — always like for like and never downwards in value. The shape, scale and palette will be what you chose.

Can I ask for something that is not on the site?
Always. Message us with a budget, a colour and an occasion and we will make it. Bespoke work usually needs 48 hours.

Do you take orders over WhatsApp?
Yes. Message +974 5126 4477. It is often the fastest way for anything unusual.

Delivery

Where do you deliver?
Everywhere in Qatar. Charges outside Doha depend on distance and are shown before you pay.

Can I choose a delivery time?
Yes — you pick a window at checkout. We cannot promise an exact minute, but the arrangement will arrive inside the window you chose.

What if the recipient is not at home?
The driver calls them, then calls you. Where it is safe we leave it with reception, security or a neighbour and send you a photograph.

Is delivery free?
Over QAR 500, yes. Below that a standard charge applies, shown at checkout.

Gifts

Will the recipient see the price?
Never. No invoice, receipt or pricing goes with a delivery.

Can I send anonymously?
Yes. Tick the box at checkout and we will not name you on the card or to the driver.

Do you write the card?
By hand, on an ANTHOPHILE card, in English or Arabic. Just type the message at checkout.

Flowers

How long will they last?
Seven to ten days for most arrangements in an air-conditioned room, with daily water changes. Anthurium and orchids go considerably longer. See our flower care guide.

What if they arrive damaged or die early?
Photograph them and email us within seven days. We replace the arrangement.

Are the vases included?
Where an arrangement is photographed in a vessel, that vessel is included in the price and is yours to keep. Hand-tied bouquets arrive wrapped, without a vase.

Workshops and events

Do I need experience for a workshop?
None at all. Most people who come have never arranged flowers before. Everything is provided and you take your arrangement home.

Can you do my wedding?
Yes. Get in touch as early as you can — in season we book out eight weeks ahead. See Business & Events.

Do you do corporate accounts?
Weekly standing orders, client gifting and installations, all on a single monthly invoice.

Anything else?

Email hello@anthophile.qa or message +974 5126 4477. We answer everything within a working day.