Anthophile Privacy Policy

At Anthophile, we respect your privacy as much as we cherish the beauty of flowers. This policy explains how we handle your personal information when you interact with us online or place an order.
1.

How We Use Your Information

We collect and process personal information only for purposes that enhance your experience, including: - Fulfilling and delivering your orders - Verifying and securing payments - Responding to inquiries and providing support - Sending updates, offers, or invitations (if you choose to receive them) - Improving our website and services through analytics

2.

What We Collect

Depending on how you interact with Anthophile, we may collect: Order Details – name, contact details, billing/shipping address, and payment information you provide at checkout. Device Details – IP address, browser type, time zone, and browsing activity collected automatically to help optimize the site. Support Details – any information you share when contacting us for assistance.

3.

Cookies & Preferences

Cookies are used to keep our website running smoothly, remember your preferences, and tailor your browsing experience. Some are essential for checkout; others help us personalize content or analyze performance. You can manage cookie settings in your browser at any time.

4.

Sharing Your Information

We limit information sharing to trusted third parties who support our services, such as: - Payment providers (to process secure transactions) - Delivery partners (to ensure safe arrival of your flowers) - Analytics tools (to understand and improve site performance) We may also share information if legally required by authorities.

5.

Minors

Our services are not designed for individuals under 18. We do not knowingly collect information from children, and any such data will be promptly deleted upon request.

6.

Your Rights

Depending on your jurisdiction, you may have the right to: - Access or request a copy of your data - Ask us to correct or delete information - Withdraw your consent to marketing communications - Restrict or object to certain types of processing To exercise these rights,
please contact us directly.

7.

Data Protection

We take strong security measures to protect your personal information. While no online system can be guaranteed as fully secure, we continually update our practices to safeguard your data against misuse or unauthorized access.

8.

Policy Updates

This policy may be revised from time to time to reflect new practices or legal requirements. The “Last updated” date indicates the most recent version.

9.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at: info@anthophile.qa

FAQs

My order hasn't arrived yet. Where is it?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Do you deliver on public holidays?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.